{"id":528,"date":"2022-12-05T12:00:47","date_gmt":"2022-12-05T12:00:47","guid":{"rendered":"https:\/\/www.ingtes-development.ro\/?page_id=528"},"modified":"2023-05-30T13:20:43","modified_gmt":"2023-05-30T13:20:43","slug":"technical-support-engineer","status":"publish","type":"page","link":"https:\/\/www.ingtes-development.ro\/ro\/technical-support-engineer\/","title":{"rendered":"Technical Support Engineer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"528\" class=\"elementor elementor-528\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5557c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c5557c2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1656466\" data-id=\"1656466\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-beb5c4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"beb5c4d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4b35d9c\" data-id=\"4b35d9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-525af74 elementor-widget elementor-widget-text-editor\" data-id=\"525af74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.1 - 14-12-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tJoin Now\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce27e9a elementor-widget elementor-widget-text-editor\" data-id=\"ce27e9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIf you think you&#8217;d be a great fit, tell us why.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96a19c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96a19c5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f228122\" data-id=\"f228122\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b3f829a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3f829a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a759abc\" data-id=\"a759abc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b2b1ef elementor-widget elementor-widget-text-editor\" data-id=\"6b2b1ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Technical Support Engineer<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a83192c elementor-widget elementor-widget-text-editor\" data-id=\"a83192c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-primary ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Do you see complex IT problems as a personal challenge and opportunity to put your (hidden) skills to the test with the aim of satisfying the customer and developing yourself in the process? We are looking for you for our new team in the center of Cluj!<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4ac2cc elementor-widget elementor-widget-text-editor\" data-id=\"a4ac2cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span style=\"color: var( --e-global-color-primary ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 1rem;\">We are looking for:<\/span><\/strong><\/p><p><span style=\"color: var( --e-global-color-primary ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 1rem;\"><b>Site Reliability Engineer \/ Technical Support Engineer<\/b><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf0231 elementor-widget elementor-widget-text-editor\" data-id=\"4cf0231\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>You will:<\/strong><\/p><ul><li><span style=\"color: var( --e-global-color-primary ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">support various applications and their faults\/errors in a customer-oriented manner<\/span><\/li><li>actively help to ensure stable, reliable and high-performance operation<\/li><li>in the case of complex problems, coordinate the solution finding with the appropriate bodies and departments<\/li><li>contribute to the continuous improvement of the development process<\/li><li>maintain and monitor tickets in Jira Service Management<\/li><li>work independently and at the same time be part of a team<\/li><li>be supported in your further development as a 3rd Level Support Engineer<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c80b6c elementor-widget elementor-widget-text-editor\" data-id=\"8c80b6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>We expect:<\/strong><\/p><ul><li>teamwork, initiative and a quality mindset<\/li><li>good English skills (minim B2), German is a plus<\/li><li>Romanian speaker<\/li><li>education or training in computer science<\/li><li>proven professional experience as a software support engineer or similar;<\/li><li>ITIL certification (is a plus)<\/li><li>good knowledge of programming languages (is a plus)<\/li><li>willingness to get to know new technologies<\/li><li>you enjoy customer-oriented work<\/li><li>structured and transparent way of working<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b08b2b elementor-widget elementor-widget-text-editor\" data-id=\"8b08b2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>We work with:<\/strong><\/p><ul><li>SQL<\/li><li>different infrastructures and\u00a0cloud applications<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abda359 elementor-widget elementor-widget-text-editor\" data-id=\"abda359\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>You can expect:<\/strong><\/p><ul><li>a young and dynamic team<\/li><li>40 years of successful development from our parent company in Switzerland<\/li><li>a creative environment which gives you the freedom to bring your own ideas<\/li><li>modern working conditions with a great work\/life balance<\/li><li>amazing new office spaces in the center of Cluj<\/li><li>other benefits<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b0b1a57\" data-id=\"b0b1a57\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11970e0 elementor-widget elementor-widget-image\" data-id=\"11970e0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.1 - 14-12-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"584\" height=\"635\" 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required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\"}},\"file-upload\":{\"required\":{\"value\":false,\"message\":\"This field is required\"},\"max_file_size\":{\"value\":1048576,\"_valueFrom\":\"MB\",\"message\":\"Maximum file size limit is 1MB\"},\"max_file_count\":{\"value\":1,\"message\":\"You can upload maximum 1 file\"},\"allowed_file_types\":{\"value\":[],\"message\":\"Invalid file type\"}},\"description\":{\"required\":{\"value\":false,\"message\":\"This field is required\"}}}};\n                    <\/script>\n                    <\/div>\n\n            \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Join NowIf you think you&#8217;d be a great fit, tell us why. Technical Support Engineer Do you see complex IT problems as a personal challenge and opportunity to put your (hidden) skills to the test with the aim of satisfying the customer and developing yourself in the process? We are looking for you for our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-528","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.1.2 (Yoast SEO v20.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technical Support Engineer - INGTES Development<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ingtes-development.ro\/technical-support-engineer\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support Engineer\" \/>\n<meta property=\"og:description\" content=\"Join NowIf you think you&#8217;d be a great fit, tell us why. 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Technical Support Engineer Do you see complex IT problems as a personal challenge and opportunity to put your (hidden) skills to the test with the aim of satisfying the customer and developing yourself in the process? 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